The film tells the story of Siyabonga, a 12-year-old boy from Johannesburg who is sent to a village in Kwazulu-Natal to live with his grandmother while his parents are sorting out their marital problems. As a city boy who is not accustomed to doing household chores, Siyabonga struggles to adapt. He discovers the power of words as he reads letters that put a smile on people’s faces, until one day, a letter with bad news lands in his hands.